frequently asked questions
Search for a trainer on our site to view their reviews and their credentials. Once you find a trainer that you like based on their profile, go ahead and click the blue button to book them!
You can filter trainers by location, certifications, sports specialty and style.
When you book a trainer, you’ll add a location and address where you want to book.
Refunds are processed individually by trainers. We find that it is more efficient this way so that your refunds can be processed quickly. If you have an issue that a trainer is not willing to fix, we will step in and issue a refund.
Make sure you’re hydrated and have eaten at least an hour before your workout so your body is fueled and ready to go. Be sure to bring water and a towel with you.
Before trainers are allowed to be on the platform, we confirm that they are: