How to Purchase Packages
Buy the sessions you need in a few taps — choose a ready-made package or build your own, pay securely by card, and see your remaining balance on your profile.
About 2 minutes
How to Purchase Packages
Video coming soon
Before you start
- A FitnessAtYourDoor client account (see How a Client Onboards)
- A debit or credit card
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1
Open Session Packages
From your Profile, tap the Purchase Sessions card to open Session Packages. You'll also land here automatically if you try to book when you're out of sessions.
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2
Choose Standard or Build Your Plan
Two tabs let you choose how to buy: Standard shows ready-made packages, and Build Your Plan lets you set your own session count and commitment length.
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3
Select your package
On Standard, tap the package you want and its purchase button. On Build Your Plan, choose your session count and commitment, then tap Purchase Plan. Longer commitments include a pay-in-full option.
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4
Pay securely
A secure payment sheet opens (payments are processed by Stripe). Enter your card details and confirm your purchase.
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5
Confirm your sessions were added
Once payment goes through, you'll see Payment Successful! confirming the sessions added to your account. Tap Book a Session to start scheduling.
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6
Check your remaining sessions
Your balance appears on your Profile as "N Sessions Remaining." It may take a moment to update right after payment while we confirm the transaction.
Troubleshooting & FAQ
Where do I see how many sessions I have left?
On your profile — it shows your remaining session balance. You'll also see it when you start a booking.
My balance didn't update right after paying — why?
There can be a brief delay while we confirm the payment. It updates automatically within a moment; there’s no need to pay again.
What payment methods are accepted?
You pay by debit or credit card through a secure checkout.
How much do packages cost?
Pricing is shown in the app on the Session Packages screen, where you can compare single sessions, multi-session packages, and longer commitment plans.
Can I use my sessions with any trainer?
Yes — your session balance applies to the bookings you make with trainers on FAYD.
Ready to buy your first package?
Download the app to browse packages and get started.